Terms and Conditions

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. In any event, no changes will apply retroactively as to any claims existing prior to the “last updated” date. If we choose to amend the Terms, we will update the “Last Updated” date at the top of the Terms and post the updated version. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. If there are material changes to these Terms, we may also reserve the right to provide notice of said changes in other alternative manners, such as posting said changes to the Services and/or communicating said changes via e-mail or other communication channel.

Feature reserves the right, in its sole discretion, to modify or discontinue offering the Services, or to impose limits on your use of the Services, or any features, functionality or tools thereof, in whole or in part, at any time, for any reason or no reason, with or without notice to you. You agree that Feature has no obligation to provide any updates or to continue to provide or enable any particular features, functionality, tools or content of the Services and, unless prohibited by applicable law, will not be liable with respect to any such modifications, discontinuance or deletions. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. You agree that Feature has no obligation to provide any updates or to continue to provide or enable any particular features, functionality, tools or content of the Services and, unless prohibited by applicable law, will not be liable with respect to any such modifications, discontinuance or deletions.

Subject to your compliance with the Terms, Feature grants you a limited, revocable, non-exclusive, non-transferable, non-assignable and non-sublicensable right to access and use the Services for your own personal or internal business use only, and not for resale or third-party distribution. In order to use the Services, you must have internet access, otherwise you will not be able to use some or all of the Services. We reserve the right to refuse to provide the Services to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to: copy, distribute, share, publish, use or store, or prepare derivative works from any content on the Site covered by any copyrights, trademark, patent, or other intellectual property right belonging to Feature or a third party, except with prior express permission of Feature or entity party holding the rights to license such use; access, search, collect information from, or otherwise interact with the Site by “scraping,” “crawling” or “spidering” the Site; use any back links, bots, automated systems, or autonomous devices (collectively “Bots”) to circumvent any safeguards, security measures, or other technological protections implemented on the Site; use, display, mirror or frame the Site, or any feature, functionality, tool or content of the Services, Feature’s name, any Feature trademark, logo or other proprietary information; attempt to decipher, decompile, disassemble or reverse engineer any of the code or software used to provide the Services; otherwise abuse the Services or breach the Terms; or attempt to do any of the foregoing, or advocate, encourage or assist any third party in doing any of the foregoing. Feature reserves the right to investigate and prosecute violations of any and all reports, complaints and claims, or otherwise suspected misconduct or violations of the law to the fullest extent of the law, and to monitor and/or disable access to or use of the Site by any user.

Our website incorporates the use of third-third party technologies, including cookies and other tracking technologies to enhance user experience and to analyze performance and traffic on our Website (“Cookies”). Cookies and related information collected about your use of our Website may be shared with our social media, advertising and analytics partners. You may manage your preferences for certain non-essential Cookies through our management tool. For more information about our use of Cookies and how we may share information with third parties, please see our privacy policy.

You may create an account (“Account”) on the Site. Creating an Account requires the provision and verification of an active email and password. By creating an Account on our Site, you agree to provide accurate, current, and complete information about yourself as prompted by our registration form. You are responsible for maintaining the confidentiality of your Account credentials, including your password, and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security of your Account. We will not be liable for any loss or damage arising from your failure to comply with these obligations. You may not use anyone else’s Account at any time without the express permission of the Account holder.

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

Certain Products or Services may be available exclusively online through the website. These Products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any Product or Services made on this Site is void where prohibited. We do not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

The Services may include the ability to make purchases through the Site. Any descriptions are provided for convenience purposes only. The inclusion of descriptions of Products do not imply or warrant that such Products will be available. In the event a Product provided on or through the Site is listed at an incorrect price or with incorrect information, we will have the right to refuse or cancel any reservations or orders placed for the program incorrectly listed, whether due to a typographical error or an error in information received from third parties. We accept the following forms of payment:

• Visa • Mastercard • American Express • PayPal • Discover • Apple Pay All prices are listed in (USD) U.S. dollars. We reserve the right to modify prices at any given time and without prior notice. Sales tax will be charged on all in-store and online purchases in the State of Nevada. We reserves the right at any time after receipt of your order to accept or decline your order for any reason. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION MADE THROUGH THE SITE. At checkout for any respective purchase, you may be presented Additional Terms related to such purchase, and such Additional Terms are hereby incorporated into these Terms. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and Account information for all purchases made at our store or on our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

COVID-19 Update: Our team is taking all necessary precautions to keep our employees and customers safe during this time. Our utmost priority is the health and safety of our employees, customers and community. Due to the extra measures our team is taking, this may cause a 2-3 day delay in order processing. However unlikely, as most orders are processed within 24-hours, don’t be alarmed if there is a delay. At this time there are no cancellations allowed. Customers will be emailed tracking information as soon as their order has been shipped. Shipping times may vary based on location and/or service, and are estimated during the checkout process. We do not guarantee these shipping times as a third party handles delivery. • - Domestic Ground Shipping: 5-7 Business Days • - Domestic Two Day Shipping: 2 Business Days • - Domestic Next Day Shipping: 1 Business Day • - International Economy Shipping: 7-10 Days • - International Standard Shipping: 2-6 Days • - International Expedited Shipping: 1-4 Days International Buyers: Taxes and duty fees will be calculated based on the shipping address you provided at checkout. To ensure the correct amount is being generated, please provide your location to review the additional cost. Our shipping is based on the Delivery Duty Paid process, therefore all relevant taxes and duties will be automatically included in the final sales price. Overnight/Next Day Shipping Requests: Please note that orders requesting overnight or next day services must be placed by 2:30 p.m. PST in order to be picked, packed and shipped for a 3:30 p.m. PST pick-up. Any orders placed after this time will be shipped the following day. Overnight/Next Day orders placed on Friday will deliver Monday UNLESS Saturday delivery is specifically purchased. There are not any Sunday deliveries available at this time, please take this into account when you are placing your order on a Saturday. Packages sent back to Feature as “Return to Sender” can be reshipped at the buyer’s expense unless the error is ours or the carriers. In these cases, we will reship the package at our expense.

Due to certain online selling restrictions, some items are listed as available via email order only. You can place an order by sending an email to [email protected]. Please include the style, size, and description in your request. We will send an invoice directly to the email provided for the item(s). Tracking will be emailed within 48 hours of order placement.

Please click the link to the Feature Return Center to begin the returns process. Please DO NOT use the Return Center to cancel an order. All questions regarding an item’s return qualification can be found on the homepage of the link above. **On the “Returns Page” please enter the same email you used for your order. You will be emailed the return instructions. Returns will only be accepted for items within 14 days from delivery of the Product. ALL SALE/CLEARANCE items and any LIMITED RELEASE Products are considered FINAL SALE and will NOT be eligible for return. Any other Products that are not eligible for return will note such on the Product page. Please note that all tags must be attached; the packaging must be intact, and the Product must be unused/unworn. Please DO NOT tape the shipping label directly to any shoe box. This makes the Product unsellable and these packages will be refused and returned to the sender. Once the return is processed, the customer will be granted an online store credit equal to the amount of item(s) returned, minus the return shipping fee (fees vary by size, weight and location). A shipping label will be generated upon request of a return. The online store credit CANNOT be used for in-store purchases or phone orders. International Buyers: If an international return is required then shipping and return fees must be covered by the customer. Utilizing your local postal service or courier will provide more information on cost and delivery times.

RAFFLE/DRAWING ENTRIES CANNOT BE CANCELLED, orders will automatically be processed if won, and all sales are final. By entering a raffle or drawing you will receive future periodic emails about FEATURE products and releases. You can opt out of the email program at any time. In addition to shipping charges, if you win the raffle you may be charged a State, City, or County Tax based on your location. Please note that taxes are not shown nor are they charged upon an individual raffle entry..

We work towards shipping out orders within a 48-hour time frame, however, the allocation and processing phase happen within hours. Once an order is within the allocation and processing stage, orders cannot be canceled. If you’re experiencing a delay, these may be some issues that could push back your order:

• Bad address, invalid address, or missing apartment/suite number

• Allocating inventory from different locations

• Any edits to addresses or Products on an order

• Fraud clearing services may delay the process to clear higher risk orders

Our 3rd party application clears our orders and any variances including (but not limited to) different billing/shipping addresses, different delivery names, or unique scenarios such as overnight shipping for an expensive order can potentially cause a slight delay as the algorithm works towards approving or declining orders. Any delays due to these scenarios are beyond our control. If your order is over 72 hours old and you have not received any updates please click HERE to open a ticket with our customer service team.

The Site is protected by copyright, trademark, patent and other laws of the applicable jurisdiction and throughout the world. You acknowledge and agree that the Site, and all intellectual property rights therein, are the exclusive property of Feature and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark, patent marking, or other proprietary rights notices incorporated in or accompanying the Site, and you may not use the trade names, logos, and other trademarks and service marks associated with Feature without our prior written consent. You may not use, copy, reproduce, distribute, license, sell, transfer, publish, post, publicly display, publicly perform, transmit, broadcast, adapt, modify, prepare derivative works based upon, or otherwise exploit any features, functionality or tools of, the Site in any form or by any means, or sublicense the rights granted in the Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Feature or its licensors, except for the revocable licenses and rights expressly granted in the Terms. All rights not expressly granted to you by the Terms are hereby reserved to Feature and its licensors. If you choose to provide feedback, comments, ideas and suggestions for improvements, enhancements and modifications to the Site (“Feedback”), you acknowledge and agree that all Feedback you give us (i) will be treated as non-confidential, and (ii) will be the sole and exclusive property of Feature. You hereby irrevocably transfer and assign to Feature all of your right, title, and interest in and to, and waive any moral rights you may have in, all such Feedback..

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

The Site may provide links to third-party websites, resources or services. Links to such websites, resources or services do not imply any endorsement by Feature of such websites, resources or services or the content available on or through such websites, resources or services. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites, resources or services or the content, products or services available on or through such websites or services. We are not responsible or liable for any damage or harm resulting from your interactions with such websites or services, or the content available on or through such websites or services.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, Products and Services may include materials from third-parties.

Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availabildity. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

THE SERVICES AND ANY THIRD PARTY TOOLS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, FEATURE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE OR RIGHTFUL CLAIM, WARRANTIES AS TO THE RELIABILITY OR AVAILABILITY OF THE WEBSITE, OR THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, WARRANTIES AS TO THE COMPLETENESS, ACCURACY OR TIMELINESS OF ANY CONTENT.

YOU ACKNOWLEDGE AND AGREE THAT ACCESSING AND USING THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU AND HEREBY RELEASE FEATURE AND WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGES CAUSED BY ANY OF THE FOREGOING. WITHOUT LIMITING THE FOREGOING, FEATURE DISCLAIMS ANY AND ALL LIABILITY RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE. IN NO EVENT WILL FEATURE BE LIABLE FOR ANY (A) DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR (B) DAMAGES FOR LOST REVENUES OR PROFITS, LOSS OF OPPORTUNITY, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, WHETHER BASED IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT FEATURE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THESE LIMITATIONS AND EXCLUSIONS APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN THE EVENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, FEATURE’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO TEN U.S. DOLLARS (US$10).

You agree to indemnify, defend and hold harmless Feature Sneaker Boutique and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Disputes. The terms of this Section shall apply to all Disputes between you and Feature. For the purposes of this Section, “Dispute” shall mean any dispute, claim, controversy or action between you and Feature arising under or relating to your use of the Services, this Agreement, or any other transaction involving you and Feature, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law. YOU AND EDITORIALIST AGREE THAT “DISPUTE” AS DEFINED IN THIS AGREEMENT SHALL NOT INCLUDE ANY CLAIM OR CAUSE OF ACTION FOR: (1) TRADE SECRET MISAPPROPRIATION; (2) PATENT INFRINGEMENT; (3) COPYRIGHT INFRINGEMENT OR MISUSE; (4) TRADEMARK INFRINGEMENT OR DILUTION; OR (5) ANY OTHER CLAIM FOR WHICH INJUNCTIVE RELIEF IS APPROPRIATE.

Binding Arbitration. In the event of a Dispute, you and Feature agree: (1) to arbitrate all Disputes between you and Feature pursuant to the provision of this Agreement; (2) this Agreement memorializes a transaction in interstate commerce; (3) the Federal Arbitration Act (9 U.S.C. § 1, et seq.) governs the interpretation and enforcement of this Section (notwithstanding the choice-of-law provision contained herein); and (4) this Section shall survive termination in this Agreement. Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state, municipality, province or territory if the action is within that court’s jurisdiction and is pending only in that court. WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EDITORIALIST AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AND EDITORIALIST AGREE THAT NO DISPUTE SHAL PROCEED BY WAY OF CLASS ARBITRATION WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES. MASS ACTION WAIVER. You and Feature agree that any Dispute between you shall be resolved only in an individual arbitration pursuant to this Section. You and Feature expressly waive the right to have any dispute, claim, or controversy brought, heard, administered, resolved, or arbitrated as a Mass Action, as defined below, and neither an arbitrator nor an arbitration provider shall have any authority to hear, arbitrate, or administer any Mass Action to award relief to anyone but the individual in arbitration, unless otherwise provided in this section. “Mass Action” includes instances in which you or Feature are represented by a law firm or collection of law firms that has filed 25 or more arbitration demands of a substantially similar nature against the other party within 180 days of the arbitration demand filed on you or Feature’s behalf, and the law firm or collection of law firms seek to simultaneously or collectively administer and/or arbitrate all arbitration demands in the aggregate. Notwithstanding this section, nothing prevents you or Feature from participating in a mass settlement of claims. Special Master Appointment. In the event there is a dispute concerning the Mass Action Waiver, the parties agree to resolve such dispute before a Special Master appointed by the arbitration provider and agreed to between the parties. The Special Master shall have authority to resolve disputes concerning: (i) filing fees owed with respect to any Mass Action; (ii) any dispute regarding whether this arbitration agreement has been followed; (iii) whether claimants are barred from proceeding with a Mass Action; (iv) any dispute relating to the representation of the same claimant by multiple law firms; (v) any dispute regarding discovery common to all claims; and (vi) any disputes regarding legal or factual issues common to all claims. If the Special Master determines you violated the Mass Action Waiver, either party shall have the opportunity to opt-out of arbitration within 30 days of the arbitrator’s decision. You may opt-out of arbitration by providing a written notice [INSERT E-MAIL]. Feature may opt-out of arbitration by sending written notice of its intention to the arbitration provider and to you or your attorney, agent, or representative. For the avoidance of doubt, the ability to opt-out of arbitration at this stage in the proceedings only applies if the arbitrator or panel of arbitrators determines that you have violated the Mass Action Waiver. If the parties proceed with arbitration, the parties agree to the batching procedures below. Batching. After proceedings before the Special Master have concluded, and to the extent any Mass Actions are permitted to proceed, the parties agree that Mass Actions will be batched into groups of no more than 200 demands per batch by state of residence (with any remaining demands batched into a single group). The parties shall inform the arbitrator of the batches and their composition within 14 calendar days of the conclusion of proceedings before the Special Master. The arbitrator provider shall treat each batch of claims as one case, with each case having one demand for arbitration, one appointed arbitrator, and one set of administrative documents and filing fees per batch. The parties shall randomly assign sequential numbers to each batch, and only one batch shall proceed to arbitration at a time in the order of the random sequential numbers. A separate arbitrator will be appointed to, and administrative and filings fees assessed for, each batch as the batch proceeds to arbitration. Arbitration Procedure. If a party elects to commence arbitration, the arbitration shall be administered by the American Arbitration Association (AAA) and be governed by the applicable AAA rules to the Dispute; except AAA may not administer any multiple claimant or class arbitration, as the parties agree that the arbitration shall be limited to the resolution only of individual claims. If there is a conflict between the AAA rules and the rules set forth in this Agreement, the rules set forth in this Agreement shall govern. All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms and conditions of these Terms. The arbitrator, and not any federal, state, provincial, territorial or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to, any claim that all or any part of this Agreement is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. Hearing Format. Unless otherwise agreed, the arbitration shall take place in California, but may proceed telephonically in the event the total amount of the claim does not exceed $2,500 U.S. dollars (if the claimant so chooses). In all hearing formats, the arbitrator shall issue a written decision that explains the essential findings and conclusions on which an award, in any, is based. During the arbitration, the amount of any settlement offer made by Feature or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Feature is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. Arbitration Fees. Feature will pay, or (if applicable) reimburse you, for all AAA (as applicable) filing, administration, and arbitration fees for any arbitration commenced by you or Feature pursuant to this Agreement. You are responsible for all additional costs that you incur in the arbitration, including without limitation, fees for attorneys or expert witnesses. Exclusive Venue for Other Controversies. Feature and you agree that any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Section (other than an individual action filed in small claims court) shall be filed only in the courts located within the State of Nevada, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy. Opt-Out. You may elect to opt-out (exclude yourself) from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this section by sending a written letter to Feature at the address on our Contact Us page within thirty (30) calendar days of your initial agreement to this Agreement (including your first use of the Services) that specifies: (1) your name; (2) your mailing address; (3) and your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section. In the event that you opt-out consistent with the procedures set forth above, all other terms of this Agreement shall continue to apply.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this Site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service, any Disputes resolved under Section 25 (Dispute Resolution) and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 3735 Spring Mountain Dr Suite 205 Las Vegas Nevada US 89102.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at [email protected].

California Consumer Disclosure: Pursuant to California Civil Code §1789.3, California residents are also entitled to the following specific consumer rights notice:

Complaints regarding the Site or requests to receive further information regarding use of the Website may be sent to [INSERT CONTACT EMAIL FOR FEATURE] or [INSERT MAIL ADDRESS FOR FEATURE]. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N112, Sacramento, CA 95834 or by telephone at (916) 445-1245 or (800) 952-5210. Hearing impaired persons may call TDD (800)-326-2297 or TDD (916)-928-1227, see www.dca.ca.gov for additional information.

When you make a purchase through the Site, purchase Products related to special offers, or use other Services offered through the Site that expressly require the acceptance of additional terms (“Additional Terms”) such Additional Terms shall be incorporated into these Terms. In the event of any conflict between these Terms and Additional Terms, the Additional Terms shall control.

Please note that orders made with “bot” type services and back links will be cancelled at our discretion and are also subject to a $5 restocking fee and any credit card processing fees. No exceptions will be made.

All sales are final. Exclusions apply.⁠ Discount cannot be applied to previous purchases. Purchases with discount codes TEXT25 & 25OFF are all final sale.

This website uses cookies and other tracking technologies to enhance user experience, personalize content and ads, and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. You may opt-out of use of certain cookies through the cookie settings.

If you wish to report an accessibility issue, have any questions or need assistance, please contact Feature, LLC. Customer Support as follows: Email: [email protected]